Refund policy

🔁 Return Policy

Last updated: 4/15/2026

At Velaro Athletics, we stand behind the quality of our products. If you’re not completely satisfied with your purchase, we’re here to help.

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📦 Returns

• You have 30 days from the date of delivery to request a return.
• Items must be:
  • Unworn, unwashed, and in original condition
  • With tags still attached
  • In original packaging (if applicable)

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🚫 Non-Returnable Items

• Final sale items
• Gift cards
• Items marked “non-returnable” at purchase

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🔄 Exchanges

Need a different size or fit?

• We offer free exchanges for the same item (U.S. only)
• Exchange requests must be made within 30 days

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💵 Refunds

• Once your return is received and inspected, we’ll notify you
• Approved refunds are issued to your original payment method
• Please allow 5–10 business days for the refund to appear

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🚚 Return Shipping

• Customers are responsible for return shipping costs unless:
  • The item is defective
  • You received the wrong product

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❗ Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery at:

info@velaroathletics.com

Include:

• Your order number
• Photos of the issue

We’ll make it right ASAP.

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📭 Lost Returns

We recommend using a trackable shipping service. We are not responsible for returns lost in transit.

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💬 Start a Return

To initiate a return, contact us at:
info@velaroathletics.com

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Hassle-Free 30-Day Returns

Train Hard. Return Easy. 30-Day Guarantee.